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conflict
Exchange of spoken or unspoken messages between people
Hiding or not clearly stating needs, wants, and feelings
disagreement or argument that occurs due to misunderstanding or differing priorities, values, goals, or needs
Making demands of and insulting others
use of body language, tone and volume of voice and other wordless signals to send a message
process of working together to resolve a solution
Clearly stating needs, wants, and feelings
use of words, spoke or written, to send a message
Aggressive
Exchange of spoken or unspoken messages between people
Hiding or not clearly stating needs, wants, and feelings
disagreement or argument that occurs due to misunderstanding or differing priorities, values, goals, or needs
Making demands of and insulting others
use of body language, tone and volume of voice and other wordless signals to send a message
process of working together to resolve a solution
Clearly stating needs, wants, and feelings
use of words, spoke or written, to send a message
what is communication
Exchange of spoken or unspoken messages between people
Hiding or not clearly stating needs, wants, and feelings
disagreement or argument that occurs due to misunderstanding or differing priorities, values, goals, or needs
Making demands of and insulting others
use of body language, tone and volume of voice and other wordless signals to send a message
process of working together to resolve a solution
Clearly stating needs, wants, and feelings
use of words, spoke or written, to send a message
Passive
Exchange of spoken or unspoken messages between people
Hiding or not clearly stating needs, wants, and feelings
disagreement or argument that occurs due to misunderstanding or differing priorities, values, goals, or needs
Making demands of and insulting others
use of body language, tone and volume of voice and other wordless signals to send a message
process of working together to resolve a solution
Clearly stating needs, wants, and feelings
use of words, spoke or written, to send a message
Negotiation
Exchange of spoken or unspoken messages between people
Hiding or not clearly stating needs, wants, and feelings
disagreement or argument that occurs due to misunderstanding or differing priorities, values, goals, or needs
Making demands of and insulting others
use of body language, tone and volume of voice and other wordless signals to send a message
process of working together to resolve a solution
Clearly stating needs, wants, and feelings
use of words, spoke or written, to send a message
nonverbal communication
Exchange of spoken or unspoken messages between people
Hiding or not clearly stating needs, wants, and feelings
disagreement or argument that occurs due to misunderstanding or differing priorities, values, goals, or needs
Making demands of and insulting others
use of body language, tone and volume of voice and other wordless signals to send a message
process of working together to resolve a solution
Clearly stating needs, wants, and feelings
use of words, spoke or written, to send a message
Assertive
Exchange of spoken or unspoken messages between people
Hiding or not clearly stating needs, wants, and feelings
disagreement or argument that occurs due to misunderstanding or differing priorities, values, goals, or needs
Making demands of and insulting others
use of body language, tone and volume of voice and other wordless signals to send a message
process of working together to resolve a solution
Clearly stating needs, wants, and feelings
use of words, spoke or written, to send a message
Verbal Communication
Exchange of spoken or unspoken messages between people
Hiding or not clearly stating needs, wants, and feelings
disagreement or argument that occurs due to misunderstanding or differing priorities, values, goals, or needs
Making demands of and insulting others
use of body language, tone and volume of voice and other wordless signals to send a message
process of working together to resolve a solution
Clearly stating needs, wants, and feelings
use of words, spoke or written, to send a message
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