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What is standing-room-only close?
method of selling in which the salesperson recommends additional goods or services to the customer
closing method in which salesperson asks for the sale
Warranties, newspaper articles, graphs, and customer letters.
identifying understanding customers to form a strong, long-lasting relationship
things customers do or say to indicate readiness to buy
method of closing a sale that is used when a product is in short supply or when the price will be going up in the near future
Process of obtaining a positive agreement from the customer to buy
What is buying signals?
method of selling in which the salesperson recommends additional goods or services to the customer
closing method in which salesperson asks for the sale
Warranties, newspaper articles, graphs, and customer letters.
identifying understanding customers to form a strong, long-lasting relationship
things customers do or say to indicate readiness to buy
method of closing a sale that is used when a product is in short supply or when the price will be going up in the near future
Process of obtaining a positive agreement from the customer to buy
What is suggestion selling?
method of selling in which the salesperson recommends additional goods or services to the customer
closing method in which salesperson asks for the sale
Warranties, newspaper articles, graphs, and customer letters.
identifying understanding customers to form a strong, long-lasting relationship
things customers do or say to indicate readiness to buy
method of closing a sale that is used when a product is in short supply or when the price will be going up in the near future
Process of obtaining a positive agreement from the customer to buy
What is a customer relationship management ?
method of selling in which the salesperson recommends additional goods or services to the customer
closing method in which salesperson asks for the sale
Warranties, newspaper articles, graphs, and customer letters.
identifying understanding customers to form a strong, long-lasting relationship
things customers do or say to indicate readiness to buy
method of closing a sale that is used when a product is in short supply or when the price will be going up in the near future
Process of obtaining a positive agreement from the customer to buy
What is service close?
method of selling in which the salesperson recommends additional goods or services to the customer
closing method in which salesperson asks for the sale
Warranties, newspaper articles, graphs, and customer letters.
identifying understanding customers to form a strong, long-lasting relationship
things customers do or say to indicate readiness to buy
method of closing a sale that is used when a product is in short supply or when the price will be going up in the near future
Process of obtaining a positive agreement from the customer to buy
What are sales aids?
method of selling in which the salesperson recommends additional goods or services to the customer
closing method in which salesperson asks for the sale
Warranties, newspaper articles, graphs, and customer letters.
identifying understanding customers to form a strong, long-lasting relationship
things customers do or say to indicate readiness to buy
method of closing a sale that is used when a product is in short supply or when the price will be going up in the near future
Process of obtaining a positive agreement from the customer to buy
What is closing the sale?
method of selling in which the salesperson recommends additional goods or services to the customer
closing method in which salesperson asks for the sale
Warranties, newspaper articles, graphs, and customer letters.
identifying understanding customers to form a strong, long-lasting relationship
things customers do or say to indicate readiness to buy
method of closing a sale that is used when a product is in short supply or when the price will be going up in the near future
Process of obtaining a positive agreement from the customer to buy
What is direct close?
method of selling in which the salesperson recommends additional goods or services to the customer
closing method in which salesperson asks for the sale
Warranties, newspaper articles, graphs, and customer letters.
identifying understanding customers to form a strong, long-lasting relationship
things customers do or say to indicate readiness to buy
method of closing a sale that is used when a product is in short supply or when the price will be going up in the near future
Process of obtaining a positive agreement from the customer to buy
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