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How might selling an expensive item make the selling process different from selling an inexpensive item?
prepare.
reassure the customer.
True, this is a step in the selling process that is common to both.
basically the same way.
create interest and involve the customer.
It may be more difficult to close the sale.
questioning and listening.
True, this is an important step for all salespeople.
Some salespeople include a product demonstration in the selling process to
prepare.
reassure the customer.
True, this is a step in the selling process that is common to both.
basically the same way.
create interest and involve the customer.
It may be more difficult to close the sale.
questioning and listening.
True, this is an important step for all salespeople.
Retail and industrial salespeople use the steps of the selling process in
prepare.
reassure the customer.
True, this is a step in the selling process that is common to both.
basically the same way.
create interest and involve the customer.
It may be more difficult to close the sale.
questioning and listening.
True, this is an important step for all salespeople.
Determine whether the following statement is true or false: All salespeople should use the step of the selling process in which a relationship is established with the customer.
prepare.
reassure the customer.
True, this is a step in the selling process that is common to both.
basically the same way.
create interest and involve the customer.
It may be more difficult to close the sale.
questioning and listening.
True, this is an important step for all salespeople.
The most important reason for salespeople to follow up a sale is to
prepare.
reassure the customer.
True, this is a step in the selling process that is common to both.
basically the same way.
create interest and involve the customer.
It may be more difficult to close the sale.
questioning and listening.
True, this is an important step for all salespeople.
Determine whether the following statement is true or false: Both retail and industrial salespeople must discover their customers’ needs/wants.
prepare.
reassure the customer.
True, this is a step in the selling process that is common to both.
basically the same way.
create interest and involve the customer.
It may be more difficult to close the sale.
questioning and listening.
True, this is an important step for all salespeople.
The first step a salesperson must take in the selling process is to
prepare.
reassure the customer.
True, this is a step in the selling process that is common to both.
basically the same way.
create interest and involve the customer.
It may be more difficult to close the sale.
questioning and listening.
True, this is an important step for all salespeople.
To discover customer needs/wants, the salesperson should be skilled at
prepare.
reassure the customer.
True, this is a step in the selling process that is common to both.
basically the same way.
create interest and involve the customer.
It may be more difficult to close the sale.
questioning and listening.
True, this is an important step for all salespeople.
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