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The project manager sent a memo to her/his team outlining the project goals and task items to achieve the goals. Which aspect of business written communication is being used?
C. complete
negative
written
no paragraph indents
results oriented
a unique individual.
a map of all business locations.
courtesy from salespeople
The primary reason customers give for not returning to a business is a lack of:
C. complete
negative
written
no paragraph indents
results oriented
a unique individual.
a map of all business locations.
courtesy from salespeople
Which is a formatting characteristic of a full-block business letter?
C. complete
negative
written
no paragraph indents
results oriented
a unique individual.
a map of all business locations.
courtesy from salespeople
It is easier for employees to develop positive customer/client relations if employees understand that each customer is:
C. complete
negative
written
no paragraph indents
results oriented
a unique individual.
a map of all business locations.
courtesy from salespeople
Terry is sending a letter to one of his most important clients about upcoming investment opportunities. He wants to make sure that he has included all of the important information that his client will need to make an investment decision. What profess
C. complete
negative
written
no paragraph indents
results oriented
a unique individual.
a map of all business locations.
courtesy from salespeople
Jane had to write a letter of termination for one of her employees. Which aspect of business written communication is she using?
C. complete
negative
written
no paragraph indents
results oriented
a unique individual.
a map of all business locations.
courtesy from salespeople
A business that writes letters to customers to confirm their orders or requests should make sure that the letters contain:
C. complete
negative
written
no paragraph indents
results oriented
a unique individual.
a map of all business locations.
courtesy from salespeople
When businesses need to formalize the information provided to employees, customers, or other businesses, they often use which type of communication?
C. complete
negative
written
no paragraph indents
results oriented
a unique individual.
a map of all business locations.
courtesy from salespeople
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