Communication Review

Match it! Select the correct answer from the pull down...Good luck!

This level makes up the majority of our communication

Sending and receiving information between two or more people to share or interchange thoughts, opinions, or information by speech, writing, or signs.

This level includes opening up and talking about feelings, beliefs, and opinions that mean something to you

This includes body language that can be used to send a message. You can often tell if your boss is pleased or upset by simply looking at facial expressions, posture, and gestures.

This involves sending a message through the use of symbols that are understood by both the sender and the receiver of the message.

Examples of this include a receiving, talking, listening to a lecture or seminar, and listening to a television program. If you are listening you are engaged in this.

This level includes reinforcing people's feelings about themselves.

Examples of this level include talking about the weather, home, school, food, etc.