PoB 1.00 Communication skills customer relations

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Which is not a tool that people use when participating in discussions?

Which is a reason why it is important to organize information before preparing a business report?

As Kevin edits a professional report, he is not sure whether to italicize or underscore a book title. To obtain the correct information, Kevin should:

When organizing information to present in a business report, it is effective to:

Which is a formatting characteristic of a full-block business letter?

In order to be understood on the telephone, a business's employees should always:

To be able to explain and defend their ideas objectively to others, individuals usually need to have which type of effective skills?

Which is an example of a textual graphic that is used in a business report?