A female caller to a hotel said, My daughter, Susan Smith, is staying at your hotel, and I need to reach her immediately because of a family emergency. Would you please give me her room number? Dawn quickly answered, Ms. Smith is in room 224. I will

To be able to explain and defend their ideas objectively to others, individuals usually need to have which type of effective skills?

What type of communication style is usually appropriate for evaluation or counseling interviews with employees?

All calls coming into a business should end as pleasantly as possible in order to:

Individuals who are able to defend their ideas objectively provide others with:

In order to be understood on the telephone, a business's employees should always:

Which is not a tool that people use when participating in discussions?

When Steven asks questions in an open-minded way, he avoids:

Which is a reason why it is important to organize information before preparing a business report?

Why is it often important to take notes during meetings or presentations?

When organizing information to present in a business report, it is effective to:

Which is an example of a textual graphic that is used in a business report?

Which is a formatting characteristic of a full-block business letter?

As Kevin edits a professional report, he is not sure whether to italicize or underscore a book title. To obtain the correct information, Kevin should:

The information that appears at the end of all of Mollys outgoing e- mails is called a:

A business that writes letters to customers to confirm their orders or requests should make sure that the letters contain:

Teachers: Create FREE classroom games with your questions Click for more info!
©2007-2024 Review Game Zone | About | Privacy | Contact | Terms | Site Map