Review Game Zone
Games
Test
Preview
Back
Match it!
Match it! Select the correct answer from the pull down...Good luck!
To be able to explain and defend their ideas objectively to others, individuals usually need to have which type of effective skills?
Hello, ABC Electric. This is Joe. How may I help you?
Formal
verbal
Sharing a personal experience
get to the point.
enunciate clearly.
attacking someone else's idea.
logical evidence.
Individuals who are able to defend their ideas objectively provide others with:
Hello, ABC Electric. This is Joe. How may I help you?
Formal
verbal
Sharing a personal experience
get to the point.
enunciate clearly.
attacking someone else's idea.
logical evidence.
Joe is a Controller when it comes to communication style. If you are communicating with Joe, you should make sure you:
Hello, ABC Electric. This is Joe. How may I help you?
Formal
verbal
Sharing a personal experience
get to the point.
enunciate clearly.
attacking someone else's idea.
logical evidence.
In order to be understood on the telephone, a business's employees should always:
Hello, ABC Electric. This is Joe. How may I help you?
Formal
verbal
Sharing a personal experience
get to the point.
enunciate clearly.
attacking someone else's idea.
logical evidence.
Joe's works at ABC Electric. His boss needs to run an errand and has asked Joe to answer the phone and take any messages while he is gone. The phone rings and Joe answers it. What should Joe say?
Hello, ABC Electric. This is Joe. How may I help you?
Formal
verbal
Sharing a personal experience
get to the point.
enunciate clearly.
attacking someone else's idea.
logical evidence.
When Steven asks questions in an open-minded way, he avoids:
Hello, ABC Electric. This is Joe. How may I help you?
Formal
verbal
Sharing a personal experience
get to the point.
enunciate clearly.
attacking someone else's idea.
logical evidence.
Which is not a tool that people use when participating in discussions?
Hello, ABC Electric. This is Joe. How may I help you?
Formal
verbal
Sharing a personal experience
get to the point.
enunciate clearly.
attacking someone else's idea.
logical evidence.
What type of communication style is usually appropriate for evaluation or counseling interviews with employees?
Hello, ABC Electric. This is Joe. How may I help you?
Formal
verbal
Sharing a personal experience
get to the point.
enunciate clearly.
attacking someone else's idea.
logical evidence.
Check it!