Review Game Zone
Games
Test
Preview
Back
Match it!
Match it! Select the correct answer from the pull down...Good luck!
A salesperson can try to identify a personality type by performing which activity?
Observing their actions
Ask additional questions and explain other features and benefits
Open-ended
Distracting mannerisms
Ability to pay
Patronage
Encourage interaction
Less time is needed to make a sale.
A probe that requires a broad response to a topic and cannot be answered with yes or no is known as which type of question?
Observing their actions
Ask additional questions and explain other features and benefits
Open-ended
Distracting mannerisms
Ability to pay
Patronage
Encourage interaction
Less time is needed to make a sale.
What do salespeople need to determine in order to qualify leads?
Observing their actions
Ask additional questions and explain other features and benefits
Open-ended
Distracting mannerisms
Ability to pay
Patronage
Encourage interaction
Less time is needed to make a sale.
What is a benefit for salesperson to use probing in a sales presentation?
Observing their actions
Ask additional questions and explain other features and benefits
Open-ended
Distracting mannerisms
Ability to pay
Patronage
Encourage interaction
Less time is needed to make a sale.
A salesperson has explained the features and benefits of a product that appeared to be of interest to a customer. What should the salesperson do if the customer reacts negatively?
Observing their actions
Ask additional questions and explain other features and benefits
Open-ended
Distracting mannerisms
Ability to pay
Patronage
Encourage interaction
Less time is needed to make a sale.
What aspect of their delivery should salespeople try to identify and correct before giving a sales presentation?
Observing their actions
Ask additional questions and explain other features and benefits
Open-ended
Distracting mannerisms
Ability to pay
Patronage
Encourage interaction
Less time is needed to make a sale.
Which is motivation for a customer's buying behavior that is based on loyalty?
Observing their actions
Ask additional questions and explain other features and benefits
Open-ended
Distracting mannerisms
Ability to pay
Patronage
Encourage interaction
Less time is needed to make a sale.
What is often an effective technique for a salesperson to use when selling goods and services to groups?
Observing their actions
Ask additional questions and explain other features and benefits
Open-ended
Distracting mannerisms
Ability to pay
Patronage
Encourage interaction
Less time is needed to make a sale.
Check it!
Match it!
Match it!