Ch. 10 True/False and M/C

Match it! Select the correct answer from the pull down...Good luck!

An arrangement in which a patient agrees to make a regular monthly payment on an account for a specified period of time is known as a what?

A tickler item entered on the collection list includes a follow up date for action.

Aging reports are used to determine which accounts are overdue

Collection activities regarding patient accounts are considered business collections and are not regulated by federal or state law

An account is considered current if it is paid within thirty days.

By law, payment plans cannot include finance charges.

General guidelines for telephone collection practices recommend not calling before 8am or after what time?

Accounts that are overdue are treated equally; accounts with small balances are just as likely to be sent for collections as accounts with large balances