Accounts that are overdue are treated equally; accounts with small balances are just as likely to be sent for collections as accounts with large balances

Aging reports are used to determine which accounts are overdue

Collection activities regarding patient accounts are considered business collections and are not regulated by federal or state law

By law, payment plans cannot include finance charges.

An account is considered current if it is paid within thirty days.

A tickler item entered on the collection list includes a follow up date for action.

In the collection list dialog box, the entry in the Type field, which descibes the responsible party, is either P for Patient or what for what?

General guidelines for telephone collection practices recommend not calling before 8am or after what time?

An arrangement in which a patient agrees to make a regular monthly payment on an account for a specified period of time is known as a what?

An account that must be written off the practice's expected accounts receivable is this?

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