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Ch. 10 True/False And M/C
Test Description: B
Instructions: Answer all questions to get your test result.
1) Accounts that are overdue are treated equally; accounts with small balances are just as likely to be sent for collections as accounts with large balances
A
FALSE
B
TRUE
C
THIS GAME BEATS JEOPARDY
2) Aging reports are used to determine which accounts are overdue
A
WHAT A GREAT WAY TO REVIEW
B
TRUE
C
FALSE
3) Collection activities regarding patient accounts are considered business collections and are not regulated by federal or state law
A
THIS GAME IS FUN
B
TRUE
C
FALSE
4) By law, payment plans cannot include finance charges.
A
FALSE
B
TRUE
C
JUST GET ME BACK TO THE GAME
5) An account is considered current if it is paid within thirty days.
A
FALSE
B
TRUE
C
NONE OF THE ABOVE
6) A tickler item entered on the collection list includes a follow up date for action.
A
ALL OF THE ABOVE
B
FALSE
C
TRUE
7) In the collection list dialog box, the entry in the Type field, which descibes the responsible party, is either P for Patient or what for what?
A
I FOR INSURANCE
B
P FOR PAYMENT
C
C FOR CHILD
D
F FOR FINANCIAL
8) General guidelines for telephone collection practices recommend not calling before 8am or after what time?
A
9PM
B
10PM
C
9AM
D
8AM
9) An arrangement in which a patient agrees to make a regular monthly payment on an account for a specified period of time is known as a what?
A
PROVIDERS POLICY
B
FINANCIAL PLAN
C
INSURANCE PREMIUM
D
PAYMENT PLAN
10) An account that must be written off the practice's expected accounts receivable is this?
A
COLLECTION AGENCY
B
PROMPT PAYMENT LAWS
C
UNCOLLECTIBLE ACCOUNT
D
PAYMENT PLAN
*select an answer for all questions
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