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Sara works in a small fashion boutique. She tries to be responsive to customer needs so that she and the business will both benefit from:
commission
complete a sales transaction
customer-oriented selling
incentive
Skilled in solving customer problems to create repeat customers.
store buyer
labels
repeat customers
Estee Lauder cosmetics will award the sales associate with the highest total sales for the summer a three-day all-expense-paid-trip to Myrtle Beach. The trip is a/an:
commission
complete a sales transaction
customer-oriented selling
incentive
Skilled in solving customer problems to create repeat customers.
store buyer
labels
repeat customers
Successful salespeople should be:
commission
complete a sales transaction
customer-oriented selling
incentive
Skilled in solving customer problems to create repeat customers.
store buyer
labels
repeat customers
Small pieces of ribbon or cloth that are permanently attached to the insides of garments to provide product information are:
commission
complete a sales transaction
customer-oriented selling
incentive
Skilled in solving customer problems to create repeat customers.
store buyer
labels
repeat customers
David is planning to create a display of the new seasonal merchandise available in the menswear department. His BEST source of product information is a:
commission
complete a sales transaction
customer-oriented selling
incentive
Skilled in solving customer problems to create repeat customers.
store buyer
labels
repeat customers
John arrives at his retail sales job one hour before the store opens. He spends that time performing non-selling duties and responsibilities. What task would John NOT perform during that hour?
commission
complete a sales transaction
customer-oriented selling
incentive
Skilled in solving customer problems to create repeat customers.
store buyer
labels
repeat customers
Compensation based on a percentage of the dollar amount of the sale made by a salesperson is:
commission
complete a sales transaction
customer-oriented selling
incentive
Skilled in solving customer problems to create repeat customers.
store buyer
labels
repeat customers
Nordstrom distinguishes itself from other department stores by providing exceptional service and exceeding customer’s expectations. Nordstrom uses:
commission
complete a sales transaction
customer-oriented selling
incentive
Skilled in solving customer problems to create repeat customers.
store buyer
labels
repeat customers
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