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A common set of activities that make up an important part of a manager’s job is called:
Quality control
Total quality management
Service business
Management
Uses teamwork and improved work procedures
A management role
Deming Award
An innovation
The process of accomplishing the goals of an organization through the effective use of people and other resources is:
Quality control
Total quality management
Service business
Management
Uses teamwork and improved work procedures
A management role
Deming Award
An innovation
If companies spend too much time correcting errors and redoing work, it is likely that the supervisors are not effective in using:
Quality control
Total quality management
Service business
Management
Uses teamwork and improved work procedures
A management role
Deming Award
An innovation
When Apple built a personal computer, it was an example of:
Quality control
Total quality management
Service business
Management
Uses teamwork and improved work procedures
A management role
Deming Award
An innovation
A type of business that use mostly intangible products to satisfy consumer needs is called a:
Quality control
Total quality management
Service business
Management
Uses teamwork and improved work procedures
A management role
Deming Award
An innovation
A company committed to total quality management:
Quality control
Total quality management
Service business
Management
Uses teamwork and improved work procedures
A management role
Deming Award
An innovation
An award given to a company that demonstrates a superior approach to quality management is called the:
Quality control
Total quality management
Service business
Management
Uses teamwork and improved work procedures
A management role
Deming Award
An innovation
A total commitment by everyone in an organization to improve the quality of procedures and products by reducing waste, errors, and defects is called:
Quality control
Total quality management
Service business
Management
Uses teamwork and improved work procedures
A management role
Deming Award
An innovation
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