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A company committed to total quality management:
Goods-producing businesses
Deming Award
Service business
Total quality management
A management role
Uses teamwork and improved work procedures
Quality control
Management
A common set of activities that make up an important part of a manager’s job is called:
Goods-producing businesses
Deming Award
Service business
Total quality management
A management role
Uses teamwork and improved work procedures
Quality control
Management
If companies spend too much time correcting errors and redoing work, it is likely that the supervisors are not effective in using:
Goods-producing businesses
Deming Award
Service business
Total quality management
A management role
Uses teamwork and improved work procedures
Quality control
Management
An award given to a company that demonstrates a superior approach to quality management is called the:
Goods-producing businesses
Deming Award
Service business
Total quality management
A management role
Uses teamwork and improved work procedures
Quality control
Management
A type of business that use mostly intangible products to satisfy consumer needs is called a:
Goods-producing businesses
Deming Award
Service business
Total quality management
A management role
Uses teamwork and improved work procedures
Quality control
Management
The process of accomplishing the goals of an organization through the effective use of people and other resources is:
Goods-producing businesses
Deming Award
Service business
Total quality management
A management role
Uses teamwork and improved work procedures
Quality control
Management
Coal-mining and construction companies are examples of:
Goods-producing businesses
Deming Award
Service business
Total quality management
A management role
Uses teamwork and improved work procedures
Quality control
Management
A total commitment by everyone in an organization to improve the quality of procedures and products by reducing waste, errors, and defects is called:
Goods-producing businesses
Deming Award
Service business
Total quality management
A management role
Uses teamwork and improved work procedures
Quality control
Management
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