Hamid and Mahmoud work for the same company. An exchange of information between them is an

Michele is Barack's boss. An exchange of information between them is a(n)

A sales flyer sent from William to Randy is an example of a(n)

Lex told Terry to bring him some doughnuts. This is an example of

Terry writes Lex an email telling him to get his own doughnuts. This is an example of

Lex sends Terry an official company memo showing him that it is in fact Terry's turn to buy doughnuts. This is a(n)

Terry writes Lex back on the back of a napkin that he doesn't even like doughnuts. This is a(n)

When the the manager of the sales department gives feedback to the manager of the engineering department at the same company, this is an example of

Why does a leader need to be able to use human relations skills?

Which of these is not a characteristic of an effective leader?

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