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OC And SOF Review
Test Description: OC and SOF Review
Instructions: Answer all questions to get your test result.
1) If you want to apply a hold to an Order, what color does you Order Type have to be?
A
Yellow
B
Blue
C
Gray
D
Red
2) While working Order Creation, what form should you access your Rx History tab from ?
A
QSF
B
SOF
C
Rx Organizer
D
EBC
3) Where do we paste the verbiage from our CHP Reorder Macro?
A
CHP Reorder Task
B
CHP Reorder Note
C
CHP Order Refill Task
D
CHP Order Refill Note
4) What action do we take after we book the order?
A
Apply a QA hold
B
Do the Happy Dance!
C
Notify you Lead/Supervisor
D
Go on break
5) What button do you press to release a hold?
A
Retry
B
View Hold
C
Apply Holds
D
Release Hold
6) What type of hold would you apply to ship and bill an order?
A
Credit Hold
B
Co-Pay Hold
C
Ship and Bill Override hold
D
No Hold just book the order
7) What button allows users with appropriate access to open a new form for new prescription processing?
A
Exception
B
Retry
C
New Rx
D
Split Image
8) Using the actions menu what option would I select to find a tracking number for a selected item?
A
Document a call
B
Additional Order information
C
Additional Line information
D
Order History
9) Which distribution list do we email to stop and order in fulfillment?
A
.RxSol Stop Orders CB
B
.RxSol Stop Orders OP
C
.RxSol SP CS Escalation
D
It depends on which site the order is shipping out of.
10) When the patient wants to pay with a new credit card you will add the payment to ?
A
Payments Tab
B
Others Tab
C
Billing section
D
Receipts Entry Area
*select an answer for all questions
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