Review Game Zone
Flash Cards
(current)
Games
Teachers
Search
Communication In Business
Test Description: A game to review knowledge of basic concepts of business and professional communication including basic concepts, listening,and communication in groups and teams
Instructions: Answer all questions to get your test result.
1) Ambiguity in professional organizations
A
All of the above are true.
B
causes more problems than solutions for the organization.
C
is used to achieve organizational goals.
D
should not be used when communicating about organizational crises.
2) What does Rick Phillips, Director of Public Relations at Simplot, believe?
A
New technologies are making communication in the work place easier.
B
Activist groups are well focused on specific goals.
C
You don't have to be a persuasive communicator to succeed in your career.
D
Large companies can have a hard time communicating with the average person.
3) What is the object of most business and professional communication?
A
To reduce ambiguity in the organization.
B
None of the above
C
To create shared meaning among people.
D
Both 1 and 2
4) What is an important element of empathic listening?
A
Defer judgment.
B
Taking advantage of thought speed.
C
All of the above.
D
Provide feedback.
5) You asked for help to learn a new work procedure, but your manager ignored you.
A
No problem. Ask again. Your manager didn't hear you the first time.
B
Your manager just told you your experiences and concerns don't matter.
C
Start looking for a job. Your manager doesn't like you.
D
Your manager is a lousy manager.
6) Since we think faster than others talk...
A
we can use this ability to multi-task during a conversation and still get its meaning.
B
All of the above.
C
we can easily understand the multiple meanings in a message with little effort.
D
we can focus on how we want to respond rather than what the speaker is saying.
7) Which of the following is a characteristic of leaders?
A
Motivate members to transcend individual self-interest for the sake of the team.
B
All of the above.
C
Set performance criteria.
D
Guide members by explaining job requirements.
8) Teams are different from groups in what way?
A
Teams are more interdependent than groups.
B
Groups have more decision-making authority.
C
Teams meet less often than groups.
D
Groups emphasize training.
9) In team building Identification is
A
the tag workers wear on the job.
B
when team members' interests and goals overlap - all team members want the same things.
C
a CSUB ID.
D
what you give to the police officer who stops you for talking on your cell as you drive.
10) Which of the following is true about being a competent team member?
A
All of the above.
B
You practice your devil's advocate role on the team regularly.
C
You allow other team members to speak first.
D
You are supportive of team members.
*select an answer for all questions
Check Results & Get Answers
Play Games with the Questions Above
Teachers: Create FREE classroom games with your questions
Click for more info!
©2007-2024
ReviewGameZone.com
|
About
|
Privacy
|
Contact
|
Terms
|
Site Map
WAIT! Find what you needed?
×
Still Looking for the Answers?
Have Another Question?
Play a Review Game with These Questions?
Want to Make Your Own Test Like This One?