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EBS Chapter 2
Test Description: EBS Chapter 2
Instructions: Answer all questions to get your test result.
1) Which of the following is not a retailing method?
A
Telephone
B
Internet
C
Vending machine
D
Personal selling
2) Which type of retail store sells a specific range of products and related items?
A
Department store
B
Supermarket
C
Specialty store
D
Convenience store
3) Hypermarket combines the features of ________________, ______________ and ____________ stores.
A
convenience, supermarket and department
B
specialty, convenience and supermarket
C
none of the above.
D
supermarket, department and specialty
4) What is not part of the exterior of the store?
A
Entrance
B
Lightings
C
Store signage
D
Display window
5) Which is not part of the store interior?
A
Display window
B
Flooring
C
Ceiling
D
Wall
6) What is cross-presentation?
A
This refers to the putting of related products together.
B
This refers to putting different variety of products together.
C
This refers to crossing out the space to present the products.
D
This refers to putting products together.
7) Which feature is not a feature of a specialty store?
A
It caters to a specific market.
B
It has a wide variety of products.
C
It has a distinct image.
D
It offers personalised service.
8) Which is not a feature of a convenience store?
A
it sells electrical appliances.
B
It sells products that are purchased daily or frequently used by customers.
C
It is located in neighbourhood areas.
D
It sells products that are usually inexpensive.
9) Which is not a feature of a department store?
A
It is located in major shopping centres.
B
It has more than 1 floor.
C
It provides a wide range of customers services such as gift wrapping and delivery services.
D
It offers competitive prices.
10) Which is not a feature of a supermarket?
A
It encourages self-service.
B
It sells mainly food products.
C
It is not air-conditioned.
D
It offers competitive prices
*select an answer for all questions
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