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CAI Unit 3.01 A
Test Description: CAI Unit 3.01 A
Instructions: Answer all questions to get your test result.
1) Which information would be included in a memo?
A
Chapter 4
B
CC
C
Dear mr. Jean
D
Employed by CyberCorp 2003 - present
2) Which document is NOT considered a support document to a report?
A
Title page
B
Table of contents
C
Agenda
D
Endnotes
3) What component does an itinerary have in common with an agenda?
A
Departure time
B
List of topics
C
Date
D
Arrival time
4) What component does an agenda have in common with a table of contents?
A
List of topics
B
Date
C
Time slots
D
Page numbers
5) Which information would be included in a personal business letter?
A
New Business
B
Employed by CyberCorp 2003 - present
C
Dear Mr. Jean
D
Chapter 4
6) Mass production of letters to all clients of a law firm with individualized messages is an example of
A
Mail merge
B
Template
C
Style
D
Macro
7) Which two documents have the most features in common?
A
Letter and research report
B
Agenda and business letter
C
Business letter and minutes
D
Minutes and agenda
8) Which document is used by a secretary to record the proceedings at the monthly Rotary Club meetings?
A
Memo
B
Title page
C
Business Letter
D
Minutes
9) Which document is used by a manager to communicate a staff meeting to employees?
A
Research report
B
Minutes
C
Memo
D
Business letter
10) What paragraph formatting is used by a teacher to keep track of student names and assignments?
A
Borders
B
Indents
C
Bullets/numbers
D
Tables
*select an answer for all questions
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