Came up with Total Quality Management (TQM). Proposed 14 points for management effectiveness.

Developed time and motion study in industrial production, starting with bricklaying. Among the first to use motion picture films to study motion and work methods.

Often referred to as the father of modern management theory. Credited with establishing the study of management as a profession.

Known for pioneering ideas introducing human psychology and human relations into industrial management.

Was the first to describe the concept of bureaucracy.

Reputation as a management guru rests on the Hawthorne Experiments which he conducted from 1927 to 1932 at the Western Electric Hawthorne Works in Cicero, Illinois (a suburb of Chicago).

Developed a theory of management known as Theory Z.

Argued that the long-term survival of an organization was based on two criteria—efficiency and effectiveness.

Was probably the first to outline what today is called the functions/tasks of management. In essence, he identified planning, organizing, commanding, coordinating, and controlling as elements of management.

A psychologist who developed a theory of motivation known as the hierarchy of needs.

Identified two types of management styles, which he called Theory X and Theory Y.

Father of scientific management. Conducted studies known as time and motion studies (one best way).

Identified ten key managerial roles split into three categories.

Contemporary of Taylor's, focused on industrial efficiency through the effective scheduling of production.

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