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BCS Journey In Quarter 1
Test Description: All BCS students can freely play the game.
Instructions: Answer all questions to get your test result.
1) Mrs. Agapito talked to her manager she said, “ Sir, is it okey that we call our first client, Mrs. Cruz for her reservation?, and her boss only wave his hand ,meaning it’s okey. What mode of communication demonstrated by Mrs. Agapito’s boss?
A
Effective communication
B
Verbal Communication
C
Written communication
D
Non Verbal Communication
2) . The following are the advantage or benefits of good communication, EXCEPT:
A
Follow set of examples
B
Work as part of the team
C
Solve problems
D
Diminish profit
3) What is the best definition of effective communication?
A
Achieves a certain details on goals and objectives
B
Creates collaboration among workers
C
Enables worker and supervisors to work together efficiently.
D
Enables workers show their respect to their manager
4) What is the best reason why people need to know good written communication?
A
Being able to clearly express oneself in writing
B
Less talks, less mistakes
C
d. Increase the number of deals and good negotiation aspects.
D
Demonstrate the arts of writing through penmanship
5) Why employers need to know workers capability in working on team environment?
A
To seriously know the applicant disposition
B
To eliminate workers who are selfish and irresponsible
C
To determine whether they can work effectively and collaboratively with others
D
To gain their understanding on worker’s capability in handling arguments
6) These are the benefits of diversity in team environment, EXCEPT:
A
Wider perspective
B
More cultural knowledge
C
Greater creativity
D
Employers often resist change
7) How to do if people work remotely?
A
Use web cam for periodic check-ins
B
Chat people in their FB messenger
C
Call and text them daily
D
Make a pen pal
8) How do you define professionalism?
A
Daily basis on worker’s good performance
B
The practice of ethics
C
Individual’s conduct of work
D
An employee’s capability to be promoted
9) “ Don’t be a grump!”, what does it mean in career professionalism?
A
Never blame others for their errors
B
Employee must be able to share knowledge and opinions
C
Leaving the bad moods at the door when you come to work
D
Employees must avoid swearing, cursing or cussing
10) The following are the included in the benefits of Occupational Health and safety Management System, EXCEPT:
A
Improved confidence
B
Improve health and safety performance
C
Reduced cost associated to accidents
D
Demanding access to finance
11) When was the OSH Legislation passed in the Philippine Constitution?
A
1974
B
1964
C
1994
D
1984
12) What agency the OSH related?
A
Department of Education
B
Department of Social Welfare and Development
C
Department of Health’
D
Department of Labor and Employment
*select an answer for all questions
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