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Case 7 - KNOTS GROUP CAFE
Test Description: Enjoy the game!
Instructions: Answer all questions to get your test result.
1) What is SWOT Analysis?
A
Identifies external factors that are mainly outside of your control
B
Analyse the threats to the brand or to the company
C
Focuses on actions you can take internally to your business environment
D
Identify the history of the business
2) Which of the following is TRUE about SWOT analysis?
A
Focus on where the organization is today, not in the future
B
A SWOT Analysis is objective
C
Focus on organization ignore the performance of competitors
D
Should be specific and avoid grey areas
3) What is point-of-sales system?
A
computerized system that handles financial transactions tracks inventory
B
Planning the placement of products for consumers
C
Records sales transactions
D
Where customer makes choice for goods or services
4) Restaurants and cafes are one of the examples that suitable to use point-of-sales system?
A
Yes
B
Sometimes
C
Maybe
D
No
5) Which of the following is the best management practices?
A
Micro managing
B
Create culture cohesiveness
C
Lacking boundaries
D
Be unguarded
6) Which is the following is example of basic raw materials?
A
human resource, capital, and utilities
B
chicken, fish, mutton, beef and vegetables
C
turmeric, oil sauce, saucers, and chairs
D
forks, spoons, cups, glasses and plates
7) Which is the following can be source of business management training?
A
Zero One
B
MARA
C
MYOB
D
eZee BurrP! Restaurant Management System
8) How effectiveness of business management system can be measure?
A
Seek advice from family and friends
B
strictly follow the standard of procedure
C
Has benchmark for every actions
D
Everyone do their own work
9) What can be define as financial and cost management?
A
planning, organizing, directing and controlling the financial activities
B
All correct
C
working methods and innovations to make the organization more efficient.
D
supervision of non-capitalized assets
10) Which is the following is considered as successful business management practices?
A
Staffs and employer working together to achieve its goal
B
Retention rate of staffs are either low or in stable condition
C
The business succeed in its expansion plan
D
All correct
*select an answer for all questions
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