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Case 7 - KNOTS GROUP CAFE
Test Description: Enjoy the game!
Instructions: Answer all questions to get your test result.
1) What is SWOT Analysis?
A
Identifies external factors that are mainly outside of your control
B
Focuses on actions you can take internally to your business environment
C
Identify the history of the business
D
Analyse the threats to the brand or to the company
2) Which of the following is TRUE about SWOT analysis?
A
Should be specific and avoid grey areas
B
Focus on where the organization is today, not in the future
C
A SWOT Analysis is objective
D
Focus on organization ignore the performance of competitors
3) What is point-of-sales system?
A
Where customer makes choice for goods or services
B
computerized system that handles financial transactions tracks inventory
C
Planning the placement of products for consumers
D
Records sales transactions
4) Restaurants and cafes are one of the examples that suitable to use point-of-sales system?
A
Yes
B
Maybe
C
Sometimes
D
No
5) Which of the following is the best management practices?
A
Be unguarded
B
Create culture cohesiveness
C
Micro managing
D
Lacking boundaries
6) Which is the following is example of basic raw materials?
A
forks, spoons, cups, glasses and plates
B
turmeric, oil sauce, saucers, and chairs
C
human resource, capital, and utilities
D
chicken, fish, mutton, beef and vegetables
7) Which is the following can be source of business management training?
A
MARA
B
eZee BurrP! Restaurant Management System
C
MYOB
D
Zero One
8) How effectiveness of business management system can be measure?
A
Seek advice from family and friends
B
strictly follow the standard of procedure
C
Has benchmark for every actions
D
Everyone do their own work
9) What can be define as financial and cost management?
A
supervision of non-capitalized assets
B
All correct
C
planning, organizing, directing and controlling the financial activities
D
working methods and innovations to make the organization more efficient.
10) Which is the following is considered as successful business management practices?
A
All correct
B
Staffs and employer working together to achieve its goal
C
Retention rate of staffs are either low or in stable condition
D
The business succeed in its expansion plan
*select an answer for all questions
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