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Time Doctor - Rackspace
Test Description: New hires training test
Instructions: Answer all questions to get your test result.
1) Which system should I use to record my working hours?
A
Time Doctor web
B
Skype
C
Time Doctor App
D
Freshdesk
2) Where do I find my attendance report?
A
Time doctor App
B
Time Doctor - reports
C
Request to your TL
D
Email
3) In Time Doctor, poor time use refers to...
A
Time spent in Social media or youtube.
B
Time spent in non-productive tasks
C
Break time
D
Manual edited time
4) Your efficiency/ productivity will be calculated taking into consideration
A
Hours in your service agreement/ contract
B
Hours worked under Non-productive tasks
C
Hours worked under CSR tasks
D
Overall working hours
5) What will be your efficiency target after completing the training period?
A
4 items per hour
B
10 items per hour
C
5 items per hour
D
9 items per hour
6) SmartBuyGlasses was founded in...
A
2010
B
2006
C
2007
D
2005
7) What is our website brand in Australia?
A
SmartBuyGlasses
B
Oculos World
C
Vision Direct
D
Spectacles World
8) When do I need to track my time with Time Doctor?
A
Only when working in emails.
B
Only while I am doing training.
C
During all my shift.
D
I dont need to track my time in Time Doctor.
9) What is the system you will be using for your first 2 weeks of training?
A
Skype
B
Talent LMS
C
Freshdesk
D
Time Doctor
10) What is the system you will be using to support the customers?
A
Outlook
B
Rackspace
C
Freshdesk
D
Zendesk
*select an answer for all questions
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