You are writing an email to Sally Smith who is a potential customer. What is the BEST way to begin your email to Sally Smith?

Which of the following statements is true about nonverbal signals?

The purpose of writing a thank-you note to a job interviewer is____.

____ is a prewriting strategy that helps you get your ideas flowing and consists of writing everything that comes to mind about a topic, in any order.

To ____ others means to try to see things from their point of view and gain an understanding of their situation.

Which of the following statements about reading skills is true.

Employers expect certain things from employees. One important trait that employers look for in employees is initiative. Initiative means

Common types of unethical workplace behavior include ____.

____ in the workplace refers to unequal treatment based on factors such as age, disability, race, national origin, race, religion, or gender.

Examples of poor workplace etiquette include ____

Listening and responding with full attention to what is being said is known as ____

A ____ is an oversimplified and distorted belief about a person or group.

A good example of positive body language might be ____.

Constructive criticism ____.

To ____ means to order things from first to last or from most important to least important.

It is important for an employee to distinguish between fact and opinion because

Determining the audience of your writing will help you to do all of the following, except

A memo is written for

Which of the following is an appropriate purpose for workplace writing?

Which of the following would require that you follow a set of written directions accurately and precisely in order to keep operations working properly?

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