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Personal Finance Exam Review 2
Test Description: Final exam review
Instructions: Answer all questions to get your test result.
1) In the closing paragraph of an application letter, you should
A
tell the employer what job you want.
B
ask for an interview.
C
tell the employer when you will report for work.
D
explain your qualification.
2) The letter address in a business letter
A
contains the name of the person to whom you are writing.
B
immediately follows the saluation.
C
comes right before the date.
D
is the first thing to appear at the top of the letter.
3) The simplified letter format differs from a typical business letter in that
A
the date is not included.
B
it does not include a saluation.
C
you do not sign your name to it.
D
it is only one paragraph long.
4) Which of the following people should probably have a one-page resume?
A
Alison, a veteran teacher who has worked at several different elementary and junior high schools.
B
Mandy, a recent college graduate who is looking for her first full-time job.
C
Kent, an advertising manager with more than 20 years of work experience.
D
All of the above, a resume should never be more than one page long.
5) Which of the following might not be included on a recent graduate's resume?
A
career objective
B
education
C
personal information
D
experience
6) A scannable resume should not include
A
multiple columns.
B
standard fonts.
C
the sender's name.
D
use of key words.
7) Which of the following would not make a good reference?
A
your old basketball coach
B
a former teacher
C
your brother
D
your current employer
8) When completing an employment application,
A
avoid the use of abbreviations.
B
use a red pen to make your answers stand out.
C
write as quickly as you can.
D
answer only the questions that put you in a favorable light.
9) Which of the following is an example of an open-ended question?
A
Why are you interested in our company?
B
Can you begin working here next Monday?
C
Do you like working with other people?
D
Do you know how to use Microsoft Word?
10) In the first paragraph of a thank-you letter, you should
A
explain your qualifications for the job one more tim.
B
remind the interviewer of your desire to work for the company.
C
apologize for any mistakes you made during the interview.
D
express appreciation to the interviewer for seeing you.
11) About what percentage of daily job activities involve communication?
A
10 percent
B
30 percent
C
50 percent
D
80 percent
12) To listen with empathy,
A
avoid eye contact with the speaker.
B
avoid giving approval or disapproval to what is being said.
C
interrupt the speaker often to show that you understand.
D
never ask the speaker questions.
13) Most communication on the job involves
A
listening.
B
writing.
C
reading
D
speaking.
14) The ability to differentiate facts from opinions is called
A
critical listening.
B
assertive listening.
C
active listening.
D
creative listening.
15) In this type of presentation, the speaker's job is to get the audience to relax and enjoy themselves.
A
entertainment speech
B
problem-solving speech
C
persuasive speech
D
informative speech
16) John and Terri are both Level 1 supervisors at a manufacturing company. When they communicate with each other at work, they engage in
A
downward communication
B
upward communication
C
horizontal communication
D
diagonal communication
17) Which of the following is not a good technique to use to improve your relationships with people at work?
A
treat others as individuals
B
accept personal responsiblity
C
focus on people, not problem
D
trust others
18) Written work rules
A
are often posted in employee work areas.
B
are generally prepared only for the benefit of new employees.
C
can be ignored by long-time employees.
D
are commonly understood without being documented.
19) According to Maslow, which of the following needs would most people want to satisfy first?
A
food, clothing, and shelter
B
love and belonging
C
safety and security
D
self-esteem
20) All of the following are hygiene factors except
A
having adequate supplies on hand.
B
salary.
C
a paid vacation.
D
challenging work.
*select an answer for all questions
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