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Conflict
Test Description: Review of conflict and conflict resolution
Instructions: Answer all questions to get your test result.
1) Conflict is
A
finding a solution to solve a problem between 2 people or a group of people.
B
when 2 or more people disagree or want the same thing.
C
physical fighting with people.
2) Conflict resolution is
A
when 2 or more people disagree or want the same thing.
B
finding a solution to solve a problem between 2 people or a group of people.
C
physical fighting with people.
3) Everyone has conflicts.
A
False
B
True
4) No conflict is ever resolved easily.
A
True
B
False
5) The most common type of conflict is
A
within yourself.
B
between groups.
C
between 2 or more people.
6) Arguing may affect your relationships.
A
True
B
False
7) One example of a conflict is
A
trying to decide what to eat.
B
making a sandwich for dinner.
C
telling your mom your plans for the night.
8) Personal conflict is
A
conflict within yourself.
B
conflict between groups.
C
conflict with other people.
9) When personal conflicts continue, it may make you feel
A
confused
B
frustrated
C
happy
10) When you are having personal conflicts, you never take it out on other people.
A
False
B
True
11) Apologizing means
A
realizing you did something wrong, saying sorry, and meaning it.
B
telling somebody what they did wrong.
C
saying what someone is doing that bothers you.
12) Sometimes it is ok to blame your feelings on other people.
A
True
B
False
13) Even though you apologize, the situation may not be instantly better.
A
False
B
True
14) Some conflicts must be resolved right away.
A
False
B
True
15) If you are _______ while resolving conflict, you have a better chance of working out the problem.
A
happy
B
angry
C
calm
16) One step to dealing with conflict is
A
tell the other person what's bothering you and how you feel.
B
blame the other person for how you feel.
C
walk away and deal with it later.
17) Compromise means
A
giving up what you want to make someone else happy.
B
talking about the conflict to help resolve it.
C
meeting in the middle.
18) Negotiating is
A
meeting in the middle.
B
back and forth communication that ends in an agreement to resolve a conflict.
C
telling someone what the conflict is and having them solve the problem.
19) Don't touch the other person. Don't call names. Don't threaten the other person. Don't interrupt when the other person is talking. These are all....
A
rules for fighting fair when there is a conflict.
B
rules for making friends.
C
ways to make someone mad.
20) If conflict remains, _______ feelings will remain.
A
hateful
B
positive
C
negative
*select an answer for all questions
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