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AIT Course Revision
Test Description: Test your Admin and IT course knowledge
Instructions: Answer all questions to get your test result.
1) Filing, answering the telephone would be described as
A
duties of the admin assistant
B
skills of the admin assistant
C
qualities of an admin assistant
D
qualifications of the admin assistant
2) When advertising a job, an applicant may receive the following with their application form
A
job advert
B
contract of employment
C
CV
D
job description and person specification
3) A person specification will show
A
background to the job eg duties
B
desirable and essential skills, qualities and qualifications
C
conditions of service eg salary
D
name of the line manager
4) To key in a business letter the admin assistant would which of the following computer programs
A
Access
B
Excel
C
Word
D
Publisher
5) Manuscript correction signs show changes to be made eg 'stet' means
A
stand out - make the word bold
B
delete
C
keep the word with the dotted line below
D
strike through the word
6) Microsoft word is used to create many documents including forms for customers to fill in. Which function below would be useful to complete a form?
A
tables
B
wordart
C
page break
D
clipart
7) Just Do It, is Nike's slogan. However, many companies let customers and staff know what their aims are. This called
A
a goal
B
a tagline
C
an advert
D
a mission statement
8) Bad customer service means
A
customers return
B
profits will increase
C
sales will decrease
D
new customers come because of reputation
9) Databases are used to store information. The term used to describe one customer in a database is
A
a query
B
a table
C
a field
D
a record
10) To search a database you would create a
A
table
B
query
C
form
D
record
11) RIDDOR means
A
employees must receive correct equipment
B
accidents should be reported
C
computer operators must get an eye test
D
all companies should have a trained first aider
12) HASAWA sets out responsibilities for employer and employee. Which of the following is the employer's responsibilities?
A
provide suitable equipment and training
B
do not interfere or misuse equipment
C
report all faults
D
take care of own and other's safety
13) Desktop publishing can be used to create
A
itineraries (travel programmes)
B
business letters
C
business cards
D
forms
14) To create a booklet would you need to create how many pages
A
6
B
2
C
8
D
4
15) PowerPoint is used to make presentations more interesting. Which feature moves objects?
A
Design
B
Theme
C
Transitions
D
Animations
*select an answer for all questions
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