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Chapter 11-2 - Review Test
Test Description: Chapter 11-2 - Review Test
Instructions: Answer all questions to get your test result.
1) The use of computers in service industries lags far behind the level of computer use in other sectors of the economy.
A
False
B
True
2) The term e-commerce refers to conducting business transactions using the Internet or other technology.
A
False
B
True
3) Robots can perform simple mechanical tasks, but they cannot see, hear, smell, and feel.
A
False
B
True
4) The most commonly used operating system software is
A
Quark XPress
B
Microsoft Word
C
Windows
D
Photoshop
5) A computer ____ is a system of letters, words, numbers, and symbols used to communicate with a computer.
A
system
B
language
C
network
D
program
6) An organization’s reports, letters, and memos are usually created with
A
spreadsheet software
B
word processing software
C
database software
D
graphics software
7) Companies typically use desktop publishing software to produce
A
alphabetized customer lists.
B
financial calculations.
C
all of the above
D
newsletters, brochures, and booklets
8) A byte consists of ____ bits.
A
80
B
1024
C
8
D
4
9) Which of the following represents the LARGEST computer memory capacity?
A
terabyte
B
megabyte
C
gigabyte
D
kilobyte
10) A(n) ____________________ information system is an ordered system of processing and reporting information in an organization.
A
Application
B
CEO
C
Management
11) Computer ____________________ is the ability to use computers to process information or solve problems.
A
Literacy
B
Processing
C
Management
12) ____________________-collar crime involves illegal acts carried out by office or professional employees while at work.
A
Black
B
White
C
Virus
13) In order to use a computer most effectively, you need to know how to program it.
A
True
B
False
14) Computer programs that help people solve technical problems are called ____________________ systems.
A
CAD
B
Smart
C
Export
D
Expert
15) Slide shows are usually created with ____________________ software, which allows a speaker to show text, data, photos, and other visuals.
A
Presentation
B
Processing
C
Power Point
*select an answer for all questions
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