Small businesses have an advantage over big businesses when customers

In which of the following situations should a manager use tactical management?

This leadership characteristic involves making decisions carefully.

Ethical behavior consists of

Sources of job satisfaction include

Location is important to small retail businesses because

Which element of a business plan discusses the entrepreneur’s short- and long-term goals for the business?

The staffing management function

Most of the money needed to start a new business comes from

Which of the following is NOT an important human relations skill needed by leaders and managers?

Employees at the first level of management in a business are

Which one of the management functions involves analyzing information, setting goals, and making decisions about what needs to be done?

The first step in developing a business plan is to

All leaders need to be dependable, which means that they

John, a customer service manager, has sent a memo to Brianne, one of his employees. This is an example of

The most successful small business owners

In the United States, women own this percentage of small business.

Executives spend most of their time on

The way a manager treats and involves employees is called

Which of the following does NOT describe a typical small business?

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