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Teamwork In Healthcare
Test Description: My first test
Instructions: Answer all questions to get your test result.
1) What leadership style exemplifies a Manager of an ER Dpt. who wants to always plan everyone's work schedules, and is very strict?
A
laissez-faire
B
independent
C
democratic
D
autocratic
2) Some PT team members are angry about the weekend schedule so the Department Manager changes the schedule. What reactive strategy is this in managing team conflict?
A
Acting
B
Avoiding
C
Accommodation
D
Adjusting
3) What stage of team-building focuses on examining how the group reached and accomplished their goal following a service project?
A
Adjourning
B
Performing
C
Storming
D
Forming
4) Ellie values other team members and exhibits a characteristic of what kind of a leader?
A
Republican
B
Democratic
C
Laissez-Faire
D
Autocratic
5) If students are working independently and have no definite goal, the teacher must be what type of a leader?
A
Democratic
B
Laissez-Faire
C
Republican
D
Autocratic
6) While working to accomplish its goals, a healthcare team began to have issues with disagreements. What characteristic of an effective team is used to resolve differences?
A
Collaboration
B
Trust
C
Conscious Decision
D
Commitment
7) The attributes of an effective leader are reflected in which response?
A
Just let me do it
B
Why haven't you already done this?
C
The other team knows how to do this better.
D
I trust you can do this
8) If an effective team allows the members to express their ideas, then which stage of team building does this represent?
A
Norming
B
Forming
C
Storming
D
Performing
9) When reporting one-on-one to a team member about the status of patients, the LPN is using what form of communication?
A
Electronic
B
Written
C
Oral
D
Technology
10) Julius has an open door policy and always takes a majority vote on decisions. This leadership style is:
A
Independent
B
Laissez-Faire
C
Autocratic
D
Democratic
11) HOSA Officers have developed three goals for the new school year. This is what stage in teambuilding?
A
Performing
B
Forming
C
Storming
D
Norming
12) Miss Smith's NA students work well as a team. They work together to acquire and perfect their skills. This behavior represents what characteristic of an effective team?
A
trust
B
Free communication
C
common purpose
D
complimentary skills
13) An effective leader would:
A
blast everyone when he/she reprimands behavior
B
adopt the philosophy of every man for himself
C
clearly explain what needs to be accomplished by team members
D
rarely use encouraging comments to team members
14) The Beta club officers don't agree on their annual goals so they continue to meet and discuss other options. This is what stage in team building?
A
Norming
B
Forming
C
Perfomring
D
Storming
15) What advantage is there for a health care agency that has effective health care teams?
A
decreased turnover of health care employees
B
unhappy customers
C
strife among health care employees
D
decreased availability of health care services
16) A group leader recognizes that team members possess artistic, technical, and knowledge skills. These skills compliment each other. The leader uses these skills to accomplish team goals. This is an example of
A
effective leadership
B
Laissez-Faire leadership
C
Autocratic leadership
D
health care leadership
17) The team manager tells the Receptionist that she can't change the work schedule until a new employee gets officially hired. This is an example of which reactive strategy in managing team conflict?
A
Avoiding
B
Accommodation
C
Adjusting
D
Acting
18) What strategy can prevent team conflict?
A
Authoritarian approach
B
Let problems run their course
C
Clear, concise guidelines
D
Call out trouble makers
19) A health care team of many professionals allows them to plan the best treatment for patients. A multidisciplinary health care team allows:
A
independent practice without need for team cooperation
B
development of free responsiblilities
C
each member's role to be strictly defined
D
team members to develop individual goals
20) Frank asks who can work part of the next shift until another employee can arrive. This is an example of which reactive strategy in managing team conflict?
A
Acting
B
Accommodation
C
Avoiding
D
Adjusting
*select an answer for all questions
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