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LMP 1
Test Description: Lodging Management Program
Instructions: Answer all questions to get your test result.
1) means a place to sleep for one or more nights
A
Lodging Industry
B
Lodging
C
Recreation
D
Recreation Industry
2) Travel that is done for rest and relaxation
A
Package
B
Pleasure Travel
C
Business Travel
D
Tourism Industry
3) The right to do business using the brand and products of another business
A
Franchise
B
Franchisee
C
Franchise fee
D
Franchisor
4) An activity done for another person
A
Service
B
Empathy
C
Customer
D
Guest
5) A customer who purchases products or services from a hospitality business
A
Empathy
B
Service Encounter
C
Guest
D
Service
6) An extra Item or service that adds to a traver's comfort or convinience
A
Pleasure Travel
B
Hotelier
C
Amenity
D
Motel
7) The word used to describe a group of people from a variety of backgrounds, cultures, religious beliefs and languages
A
Globalization
B
Trend
C
Peak seasons
D
Diversity
8) a general direction in which something is moving.
A
Expansion
B
Trend
C
Transnational Corporation
D
Fad
9) Demographics is the study of the characteristics of a population of people
A
True
B
False
10) A change in the way people live their lives
A
Fad
B
Lifestyle Trend
C
Demographic Trend
D
Social Trend
*select an answer for all questions
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