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Business Law 6.01: Sales And Consumer Law
Test Description: Sales and Consumer Law
Instructions: Answer all questions to get your test result.
1) Polly purchased a vacuum cleaner but was very displeased with the performance of the product. The first resource for Polly to get the complaint resolved is what?
A
Small claims court
B
Consumer Product Safety Commission
C
Store’s customer service department
D
Better Business Bureau
2) Rob’s Roofing replaced shingles on Meredith’s house. When the first hard rain and wind came, the house leaked. No one at Rob’s Roofing is returning Meredith’s calls. Who can Meredith contact to help her?
A
BBB
B
CPSC
C
FTC
D
EEOC
3) Larry purchased items from the flea market. Larry is always careful due to CAVEAT EMPTOR. What does this term mean?
A
Let the buyer beware
B
Let the shipper beware
C
Let the seller beware
D
Let the owner beware
4) ACE, Inc. sent goods f.o.b. to Tony. What does the shipment term f.o.b. mean?
A
Freight on board
B
Found on board
C
Future on board
D
Free on board
5) When a consumer complaint is not resolved, the last resort for a consumer to contact with the complaint is what?
A
Dispute resolution organization
B
Appropriate regulatory agency
C
Attorney to file a lawsuit
D
Small claims court
6) Tony received goods COD. What does the term COD mean in a sales contract?
A
Credit on delivery
B
Collect on delivery
C
Cease or desist
D
Cash on delivery
7) Shane bought a new car. Shane parked his old car with a FOR SALE sign in the driveway. What guarantees will come with purchase of the old car?
A
No warranty
B
Magnuson- Moss warranty
C
Full warranty
D
Warranty of title
8) What is the body of laws governing commercial transactions in the United States.
A
BBB (Better Business Bureau)
B
UCC (Uniform Commercial Code)
C
COD (Collect on Delivery)
D
FOB (Free on Board)
9) What do you call a contract that is so grossly unfair that the courts will refuse to enforce it.
A
Illegal Contract
B
Unconscionable Contract
C
Valid Contract
D
Proper Contract
10) What is the law that requires certain contracts to be in writing?
A
Statute of Limitations
B
Statute of Frauds
C
Contract Policy
D
The Contract Act
*select an answer for all questions
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