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EXam Review
Test Description: Exam Review
Instructions: Answer all questions to get your test result.
1) Which one of these is NOT a way to be superior worker?
A
be prompt and prepared
B
Be late
C
Pay attention
D
volunteer to help others
2) True or False You should know the companies services before starting work.
A
True
B
False
3) True or False When you are asked to do something extra you should say you will only if someone else will help you.
A
False
B
True
4) What does clarificaion mean?
A
bad attitude
B
explain more
C
help doing a task
D
complain
5) Which of these is NOT a key word to remember from verbal instructions?
A
How
B
Where
C
When
D
Why
6) What should you do if you dont know a verbal instruction
A
ask questions
B
do it the way you want
C
dont do it at all
7) Asking questions make you
A
makes you look like you care
B
look stupid
8) If you cant remember directions you should
A
do it how you want
B
not do the job
C
write them down
9) All of these are examples of Job Aides EXCEPT which one
A
List of Steps
B
Instructions
C
Text message
D
Forms
10) When taking a phone message which is NOT something you need to write down?
A
Name
B
Number
C
Message
D
Birthdate
11) What does Teamwork mean?
A
work alone
B
not care about others opinions
C
make one person do all the work
D
working with you cor-wrokers to accomplish a task
12) Which of these is NOT a way to be a good team player
A
pay attention
B
help your co-workers
C
compromise
D
Dont care what others say
13) what does compromise mean?
A
to be kind
B
to fight
C
to listen
D
to come to an agreement
14) What does aptitude mean?
A
to go up high
B
determine the work of something
C
your natural abilities and talents
D
activites
15) Which is NOT a location to take a aptitude test?
A
McDonalds
B
online
C
employment agency
D
library
*select an answer for all questions
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