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Chapter 8 Review - Human Resources
Test Description: Review
Instructions: Answer all questions to get your test result.
1) All of the following are roles of a human resources department EXCEPT
A
providing training and development
B
providing health insurance to all workers
C
maintaining a satisfying work environment
D
maintaining an adequate supply of people
2) Over time, jobs change. Which of the following is NOT a reason why this is so?
A
Because government officials change
B
Because different cycles in a business occur
C
Because companies must downsize at times
D
Because new technologies arise
3) Examples of jobs in the service sector include all of the following EXCEPT:
A
leisure and hospitality
B
construction
C
professional and business services
D
education
4) Which incentive system pays an employee a percentage of sales for which he or she is responsible?
A
base plus incentive
B
commission
C
profit sharing
D
straight salary
5) A(n) ________ employee is one to whom a company makes a long-term commitment.
A
permanent
B
full-time
C
part-time
D
seasonal
6) Shantel is 60 and is interviewing for a job as the creative director for a clothing line. Jack is 35 and is interviewing for the same position. Which law protects Shantel against the company not hiring her because they think she may be 'too old'?
A
Civil Rights Act of 1964
B
Equal Pay Act of 1963
C
Family and Medical Leave Act of 1993
D
Age Discrimination in Employment Act of 1967
7) What is the advancement of an employee to a position of greater responsibility?
A
transfer
B
promotion
C
benefits
D
compensation
8) Full-time is considered
A
a permanent employee
B
anything over 40 hours a week
C
30-40 hours a week
D
20-30 hours a week
9) Grant was paralyzed as a young man and requires the use of a wheel chair. Which law requires his employer to make reasonable accommodations for him in the workplace?
A
Family and Medical Leave Act of 1993
B
There are no laws stating this.
C
The Americans with Disabilities Act of 1990
D
Civil Rights Act of 1964
10) The Bureau of Labor Statistics states that in the next 10 years the majority of jobs will be in the ____.
A
construction sector
B
financial sector
C
goods producing sector
D
service providing sector
11) 1. Computers and technology are drastically changing white-collar jobs, but they have not yet had an impact on blue-collar jobs to any degree.
A
True
B
False
12) A _______ worker is paid based on the number of hours worked; whereas a _________ worked is paid a set sum.
A
commissioned; salaried
B
commissioned; incentive plus base
C
wage; commissioned
D
wage; salaried
13) An employee hired for a specific time or to complete a specific assignment is a ________ worker.
A
wage
B
permanent
C
part-time
D
temporary
14) Prohibits job discrimination based on race, color, religion, gender and national origin.
A
Age Discrimination and Employment Act of 1967
B
Civil Rights Act of 1964
C
Equal Pay Act of 1963
D
The Americans with Disabilities Act of 1990
15) Disallows pay discrimination based on gender for jobs requiring equal skill, effort, and responsibility.
A
Equal Pay Act of 1963
B
Civil Rights Act of 1964
C
Age Discrimination and Employment Act of 1967
D
Family and Medical Leave Act of 1993
*select an answer for all questions
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