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Business Management TEKS Test Review
Test Description: This game will assist you in preparing for the TEKS Test.
Instructions: Answer all questions to get your test result.
1) Management communication is:
A
The sharing of information, in which the receiver understands the meaning of the message in the way the sender intended
B
How people consciously or unconsciously change messages
C
Anything that interferes with the sender’s creating and delivering a message and the receiver’s getting and interpreting m
D
The receiver’s response to a sender’s message
2) The system of official channels that carry organizationally approved messages is called
A
Informal Communication
B
Grapevine
C
Formal Communication
D
Communication network
3) The most effective technique a manager can use to improve organizational communication is
A
Regular Memos
B
Daily Reports
C
Monthly employee evaluations
D
Regular meetings with employees
4) Which of the following is not related to the concept of ethics?
A
Ethical behavior is closely linked to personal values
B
Ethics always show what is right and what is wrong
C
Ethics helps define what behavior is seen as right or wrong
D
Ethics refers to standards of moral conduct
5) The duty of a business to contribute to the well-being of society is called
A
Constituency analysis
B
Business responsibility
C
Social responsibility
D
Business ethics
6) A formal, published collection of values and rules that reflect the firm’s philosophy and goals
A
Business ethics
B
Code of ethics
C
Ethics
D
Social responsibility
7) Business activities that occur between two or more countries is called
A
None of the above
B
International Business
C
International monetary fund
D
North American Free Trade Agreement
8) The theory that a country should specialize in products or services that it can provide more efficiently than can other countries is called:
A
Competitive advantage theory
B
Specialization theory
C
International specialization
D
Comparative advantage theory
9) When Apple built a personal computer, it was an example of
A
A new product franchise
B
A marketing activity
C
Global competition
D
An innovation
10) A company committed to total quality management
A
All of the answers are correct
B
Uses teamwork and improved work procedures
C
Hires manager with college degrees
D
Asks employees to emphasize efficiency rather than effectiveness
11) Coal-mining and construction companies are examples of
A
Goods producing businesses
B
Industrial businesses
C
Service businesses
D
Domestic Businesses
12) The levels of management in an organization is called:
A
Organization path
B
The organization chart
C
Career Path
D
The management pyramid
13) A total commitment by everyone in an organization to improve the quality of procedures and products by reducing waste, errors, and defects is called:
A
Vision
B
Hawthorne effect
C
Standards
D
Total quality management
14) An award given to a company that demonstrates a superior approach to quality management is called the
A
Deming award
B
Macgregor award
C
Quality management association award
D
TQM award
15) A common set of activities that make up an important part of a manager’s job is called:
A
Management principles
B
Job Description
C
A management role
D
A management function
16) A procedure that evaluates the work and accomplishment of an employee and provides feedback on performance is called:
A
Career plan
B
Recruiting package
C
Performance review
D
Quality control
17) What are the steps in the decision-solving process?
A
Identify the problem, analyze the solutions, determine possible solutions, select the best solution
B
Identify the problem, determine possible solutions, analyze the solutions, select the best solution
C
None of these answers
D
Determine possible solutions, Identify the problem, analyze the solutions, select the best solution
18) A leader who encourages workers to share in making decisions about their work and work-related problems is called a _____________ leader.
A
Situations
B
Open (Free Reign)
C
Autocratic
D
Democratic
19) One trait of an effective leader is:
A
Is honest
B
Demonstrates objectivity
C
All of the these answers
D
Is confident
20) One difference between an manager and a leader is:
A
None of these answers
B
A manager supervisors employees and a leader trains and empowers employees to do their job
C
The salary
D
The benefits
*select an answer for all questions
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