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IBA And Desktop Publishing Business Letter Test Review
Test Description: Choose the correct answer to the questions in order to play each game. The more answers you get correct the further you can play.
Instructions: Answer all questions to get your test result.
1) The heading of a business letter consists of your
A
inside address
B
none of the choices listed
C
return address
D
delivery address
2) Quick email messages about company happenings but not suitable for all occasions is called
A
letterhead
B
memo
C
email
D
business letters
3) Dear Mrs. Browning
A
return address
B
salutation
C
date
D
delivery address
4) Respectfully yours is considered part of the
A
return address
B
body
C
greeting
D
complimentary close
5) A logo is a part of the heading in a
A
business letter
B
memo
C
email
D
letterhead
6) Google Docs is a __________ office suite.
A
none of the choices listed
B
software as a service
C
email service
D
search program
7) What is the Inside/Delivery Address?
A
return address
B
both recipient's address and company address
C
company address
D
recipient's address
8) The actual letter/message of the Business Letter is called the body.
A
False
B
True
9) The actual letter/message should be lasting and to the point.
A
True
B
False
10) What are acceptable formats for a Business Letter?
A
Block
B
both block and modified block
C
Pre-Modified Block
D
Modified Block
*select an answer for all questions
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