The reason a customer hesitates to buy a product is a/an:

A salesperson who explains the fiber content of a particular fabric has presented a/an:

A decided customer:

Which is a rational buying motive?

Which is a patronage motive?

Which is an emotional buying motive?

Buying motives based on customers’ feelings are:

An example of the greeting approach used in the retail selling process is:

The LEAST effective selling approach for creating actual sales is the:

The FIRST face-to-face meeting of the customer and the salesperson is the:

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