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Fashion Merchandising 5.01 PART 2
Test Description: 5.01
Instructions: Answer all questions to get your test result.
1) The covering, wrapper, or container in which some items are placed is the:
A
packaging
B
hangtags
C
label
D
container
2) Which is NOT characteristic of a successful salesperson?
A
Develops professional relationships with customers
B
Is the only store contact for most customers
C
Creates repeat customers by solving customer problems
D
Leaves customers alone in the store so they can shop
3) Lisa works for Neiman Marcus. Customers make appointments with Lisa to tell her of their needs and preferences. She provides individualized attention to her customers and often pulls together their enire season's wardrobe. Lisa is a:
A
sales associate
B
personal shopper
C
stock associate
D
sales clerk
4) Many fashion retailers offer various methods of motivating their employees. They provide special opportunities such as promotions, rewards, and honors. The feeling that employees have regarding these opportunities is called:
A
company morals
B
happiness
C
store environment
D
organizatonal climate
5) Payment and benefits for work accomplished are:
A
insurance
B
compensation
C
sales quota
D
commission
6) Which information would MOST LIKELY be included on a hangtag?
A
Identification of the producer or distributor
B
style and price
C
care requirements
D
Identification of the item’s country of origin
7) As a sales associate of Jarmin’s Menswear, Dakota must sell $500.00 worth of merchandise each night during the first three weeks in December. This is an example of a/an:
A
commission
B
sales target
C
incentive
D
sales quota
8) Cherie answers the customer’s questions about microfibers and explains the benefits of owning apparel made from microfibers. She is demonstrating:
A
commission selling
B
high pressure selling
C
high esteem
D
product knowledge
9) Small pieces of ribbon or cloth that are permanently attached to the insides of garments to provide product information are:
A
hangtags
B
labels
C
packaging
D
hanger loops
10) Compensation based on a percentage of the dollar amount of the sale made by a salesperson is:
A
overtime
B
salary
C
commission
D
wages
*select an answer for all questions
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