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Business Management Spring Final Exam Review #2
Test Description: Review for Spring Final Exam in Business Management
Instructions: Answer all questions to get your test result.
1) What is a reason an employee resists change?
A
Employees do not resist change
B
When they will get more vacation days
C
When they will make less money than before
D
When an employee is not informed of change
2) An activity of the Human Resource Department is:
A
Accounting
B
Manufacturing
C
Marketing
D
Hiring
3) Identifying the steps required in a manufacturing process, the time required to complete each step and the sequence of the steps is called:
A
Production Scheduling
B
Inventory Management
C
Job description
D
Human Resource Planning
4) A guarantee is:
A
The company's word that their product is good
B
A promise of delivery
C
An assurance from the seller that a product will perform to your satisfaction for a certain period
D
A money back option for a faulty product
5) Promotion through direct, personal contact with a customer is called:
A
Personal Selling
B
Marketing Management
C
Samples
D
Advertising
6) External motivation is based on rewards supplied by other people.
A
False
B
True
7) All activities involved with acquiring, developing, and compensating the people who do the company’s work is called Human Resource Management.
A
True
B
False
8) An economic discrepancy is the difference between the business’s offerings and the consumer’s requirements.
A
False
B
True
9) Regular advertising helps build a steady stream of customers.
A
False
B
True
10) Having an “open door” policy helps establish a good line of trust and communication.
A
False
B
True
*select an answer for all questions
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