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PF 5.01
Test Description: 5.01 questions and vocab
Instructions: Answer all questions to get your test result.
1) Which is an example of the consumer responsibility to promote a healthy, caring relationship with the environment?
A
Janet wears gloves, protective clothing, and a mask when applying pesticides.
B
Matt bought foods packaged in biodegradable materials whenever possible.
C
Larry returned the spoiled meat to the market where he had bought it.
D
Katrina saves coupons to help keep her grocery expenses as low as possible.
2) Victor purchased a circular wood saw from a large department store. He was in a hurry to finish his latest home improvement project and removed the blade guard to save time. Victo
A
use products safely
B
use information
C
seek redress
D
learn
3) What do consumer advocacy groups and the Consumer Product Safety Commission have in common?
A
Both protect consumers.
B
Both represent consumers in lawsuits against big companies.
C
Both are state agencies.
D
Both write letters of complaint for consumers who have been treated poorly.
4) When the hedge trimmer she purchased from the local hardware store would not work properly, The MOST LIKELY cause of her dissatisfaction with the store was her failure to:
A
speak up about legitimate dissatisfactions.
B
use the product safely.
C
follow manufacturer’s instructions.
D
do product research.
5) What is a service?
A
A department of a business that communicates with customers about their rights and needs as consumer
B
One who sells goods and services directly to consumers
C
A physical object that is purchased
D
An action that is performed for someone’s benefit Examples: car repair, hair cut, internet connecti
6) What is a good?
A
A physical object that is purchased
B
An action that is performed for someone’s benefit Examples: car repair, hair cut, internet connecti
C
A department of a business that communicates with customers about their rights and needs
D
One who sells goods and services directly to consumers
7) What is the Better Business Bureau?
A
A group formed by a trade association to address consumer complaints
B
Any helps provided to consumers by companies/stores/businesses
C
A nonprofit organization sponsored by private businesses that attempts to settle consumer complaints
D
An organization that operates as part of the state or federal government
8) What is a consumer advocate?
A
An organization that operates as part of the state or federal government
B
A person or ogranization that works on behalf of consumers’ interests and rights
C
Any helps provided to consumers by companies/stores/businesses
D
A nonprofit organization sponsored by private businesses that attempts to settle consumer complaints
9) What is a warranty?
A
A physical object that is purchased
B
Any helps provided to consumers by companies/stores/businesses
C
An organization that operates as part of the state or federal government
D
A guarantee that a product is in good working order and will give good service for a reasonable amou
10) What is the definition of "to promote a healthy caring relationship with the environment"?
A
Consider the effect on the environment of consumer practices, and support companies that consider th
B
Make purchases from companies with reliable products and ethical business practices
C
Use your buying power to support reliable sellers and service providers
D
Find materials to compare sellers and products/services to be purchased
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