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Memos And Business Letters
Test Description: Review on memos, letterhead, and business letters
Instructions: Answer all questions to get your test result.
1) This document is used to communicate with people within your business
A
business letter
B
memo
2) This document is used to communicate with those outside of your business (eg: customers, suppliers, creditors, etc...)
A
business letter
B
letterhead
C
memo
3) Which of the following does not fit?
A
Format
B
Re:
C
Date
D
C.C.
4) What button on the keyboard do you use to line up text after a memo's headings?
A
enter
B
shift
C
tab
D
backspace
5) Keeping your logo large is important when creating business letterhead
A
false
B
true
6) it is good to close a memo with a closing like "forever yours, Mr. Jones "
A
true
B
false
7) Memos and business letters are both double spaced throughout the entire document
A
false
B
true
8) A memo's subject line can be ALL CAPS
A
True
B
false
9) to create a memo or business letter you would use the insert tab then choose "new"
A
false
B
true
10) Microsoft Word provides you with _____________ to create certain business documents
A
tools
B
templates
C
documents
D
controls
*select an answer for all questions
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