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BML Semester Exam 1
Test Description: BML Semester Exam set 1
Instructions: Answer all questions to get your test result.
1) The careful study of management decisions and procedures in order to improve the operation of businesses and organizations is called
A
business science.
B
decision science.
C
management science.
D
operational science.
2) Staffing and implementing are normally performed by which level of management?
A
non-managers
B
mid-management
C
executives
D
supervisors
3) Managers using which leadership style are the most flexible in their approach?
A
situational
B
open
C
autocratic
D
democratic
4) Which of these is NOT a common leadership characteristic?
A
dependability
B
objectivity
C
stability
D
inflexibility
5) What is the first step in the decision-making process?
A
Reflect on your choice
B
Define the problem
C
Identify possible solutions
D
Choose a solution
6) Which of these is NOT a strategy for dealing with conflict?
A
avoidance
B
win/lose
C
multicultural
D
compromise
7) Which law requires that pre-employment testing must be related to job requirements?
A
Civil Rights Act of 1964
B
Equal Pay Act of 1963
C
Fair Hiring Act of 1983
D
Employment Non-Discrimination Act
8) Which of these is NOT a characteristic of effective employee training?
A
It allows plenty of practice time.
B
It does not pose a great cost to the company.
C
It is interesting to the employee.
D
It is related to knowledge the employee already has.
9) Which of these is NOT a normal reason to transfer an employee?
A
The employer needs people in a different area due to changes in product demand or staffing levels.
B
To give the employee a chance to develop new skills and possibly advance to management.
C
The employee is too highly skilled in his/her current area.
D
To better meet an employee's interests and needs.
10) Employers are NOT legally required to do which of these?
A
Ensure employees have comfortable working conditions.
B
Give employees time off to attend to certain family medical situations.
C
Ensure employees have safe working conditions.
D
Compensate employees at least the legally set minimum.
*select an answer for all questions
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