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BML Ch 6 - Communications Set 1
Test Description: BML Ch 6, 1st set of questions
Instructions: Answer all questions to get your test result.
1) What helps ensure that the sender and receiver both understand the message in the same way?
A
distortions
B
external communication
C
feedback
D
reciprocal communication
2) A communication network is
A
a collection of links connected by nodes.
B
the means by which a message is conveyed.
C
the structure through which information flows in a business.
D
how Spider-Man conveys ideas to his allies.
3) A formal communication network
A
is another name for the grapevine.
B
requires everyone to wear suits and ties or other business outfits.
C
is a system of common but unofficial channels through which information flows.
D
is a system of official channels that carry organizationally-approved messages.
4) Brainstorming is
A
likely to get one committed to an asylum.
B
curable through medication.
C
where members share and evaluate ideas as a group.
D
where members evaluate ideas alone before sharing with the group.
5) Nominal group technique is
A
what happens when Cookie Monster goes to a bakery with his friends.
B
used when deciding who is eligible to win a Grammy Award.
C
where members evaluate ideas alone before sharing with the group.
D
where members share and evaluate ideas as a group.
6) A distraction is
A
anything that interferes with any step of the communication process.
B
the recevier\'s response to the sender\'s message.
C
the sole reason many people are in school.
D
when the sender intentionally or unintentionally changes the message.
7) A distortion is
A
when the sender intentionally or unintentionally changes the message.
B
interference by one person with another person\'s goals.
C
anything that interferes with any step of the communication process.
D
a German techno-metal band.
8) Spam is
A
a can full of meat that makes a delicious treat.
B
an efficient use of work time.
C
a legitimate marketing tool.
D
unsolicited advertising that finds its way into email boxes.
9) Conflict is
A
when someone hits someone found guilty of a crime with their finger.
B
never beneficial.
C
always beneficial.
D
sometimes beneficial.
10) Conflict avoidance is
A
a strategy in which you don\'t openly disagree with a position you dislike.
B
where one side in a conflict gets everything it wants and the other side gets nothing.
C
impossible.
D
each side in a conflict giving up something they want.
*select an answer for all questions
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