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CAI Unit 3.01 A
Test Description: CAI Unit 3.01 A
Instructions: Answer all questions to get your test result.
1) Which information would be included in a memo?
A
CC
B
Chapter 4
C
Dear mr. Jean
D
Employed by CyberCorp 2003 - present
2) Which document is NOT considered a support document to a report?
A
Agenda
B
Title page
C
Endnotes
D
Table of contents
3) What component does an itinerary have in common with an agenda?
A
Departure time
B
Arrival time
C
List of topics
D
Date
4) What component does an agenda have in common with a table of contents?
A
List of topics
B
Page numbers
C
Date
D
Time slots
5) Which information would be included in a personal business letter?
A
Chapter 4
B
Dear Mr. Jean
C
New Business
D
Employed by CyberCorp 2003 - present
6) Mass production of letters to all clients of a law firm with individualized messages is an example of
A
Style
B
Template
C
Macro
D
Mail merge
7) Which two documents have the most features in common?
A
Agenda and business letter
B
Business letter and minutes
C
Minutes and agenda
D
Letter and research report
8) Which document is used by a secretary to record the proceedings at the monthly Rotary Club meetings?
A
Memo
B
Minutes
C
Business Letter
D
Title page
9) Which document is used by a manager to communicate a staff meeting to employees?
A
Business letter
B
Minutes
C
Research report
D
Memo
10) What paragraph formatting is used by a teacher to keep track of student names and assignments?
A
Bullets/numbers
B
Tables
C
Borders
D
Indents
*select an answer for all questions
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