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Personal Finance Exam Review 2
Test Description: Final exam review
Instructions: Answer all questions to get your test result.
1) In the closing paragraph of an application letter, you should
A
tell the employer when you will report for work.
B
tell the employer what job you want.
C
explain your qualification.
D
ask for an interview.
2) The letter address in a business letter
A
immediately follows the saluation.
B
is the first thing to appear at the top of the letter.
C
contains the name of the person to whom you are writing.
D
comes right before the date.
3) The simplified letter format differs from a typical business letter in that
A
you do not sign your name to it.
B
it is only one paragraph long.
C
it does not include a saluation.
D
the date is not included.
4) Which of the following people should probably have a one-page resume?
A
Mandy, a recent college graduate who is looking for her first full-time job.
B
Kent, an advertising manager with more than 20 years of work experience.
C
Alison, a veteran teacher who has worked at several different elementary and junior high schools.
D
All of the above, a resume should never be more than one page long.
5) Which of the following might not be included on a recent graduate's resume?
A
experience
B
personal information
C
career objective
D
education
6) A scannable resume should not include
A
use of key words.
B
the sender's name.
C
multiple columns.
D
standard fonts.
7) Which of the following would not make a good reference?
A
your brother
B
your old basketball coach
C
your current employer
D
a former teacher
8) When completing an employment application,
A
answer only the questions that put you in a favorable light.
B
write as quickly as you can.
C
avoid the use of abbreviations.
D
use a red pen to make your answers stand out.
9) Which of the following is an example of an open-ended question?
A
Why are you interested in our company?
B
Do you like working with other people?
C
Do you know how to use Microsoft Word?
D
Can you begin working here next Monday?
10) In the first paragraph of a thank-you letter, you should
A
express appreciation to the interviewer for seeing you.
B
remind the interviewer of your desire to work for the company.
C
explain your qualifications for the job one more tim.
D
apologize for any mistakes you made during the interview.
11) About what percentage of daily job activities involve communication?
A
30 percent
B
10 percent
C
80 percent
D
50 percent
12) To listen with empathy,
A
never ask the speaker questions.
B
avoid eye contact with the speaker.
C
avoid giving approval or disapproval to what is being said.
D
interrupt the speaker often to show that you understand.
13) Most communication on the job involves
A
listening.
B
reading
C
writing.
D
speaking.
14) The ability to differentiate facts from opinions is called
A
creative listening.
B
critical listening.
C
active listening.
D
assertive listening.
15) In this type of presentation, the speaker's job is to get the audience to relax and enjoy themselves.
A
entertainment speech
B
persuasive speech
C
informative speech
D
problem-solving speech
16) John and Terri are both Level 1 supervisors at a manufacturing company. When they communicate with each other at work, they engage in
A
diagonal communication
B
horizontal communication
C
downward communication
D
upward communication
17) Which of the following is not a good technique to use to improve your relationships with people at work?
A
treat others as individuals
B
trust others
C
accept personal responsiblity
D
focus on people, not problem
18) Written work rules
A
are commonly understood without being documented.
B
can be ignored by long-time employees.
C
are often posted in employee work areas.
D
are generally prepared only for the benefit of new employees.
19) According to Maslow, which of the following needs would most people want to satisfy first?
A
love and belonging
B
food, clothing, and shelter
C
self-esteem
D
safety and security
20) All of the following are hygiene factors except
A
challenging work.
B
salary.
C
having adequate supplies on hand.
D
a paid vacation.
*select an answer for all questions
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