Review Game Zone
Flash Cards
(current)
Games
Teachers
Search
Customer Care New Hire Training Quiz
Test Description: Customer Care New Hire Training Quiz
Instructions: Answer all questions to get your test result.
1) What does the acronym LEC stand for?
A
Local Ethernet Carrier
B
Local Exchange Carrier
C
Location Evergreen Contract
D
Local End Creator
2) What is an ILEC?
A
Defined geographic calling area where the now separate Bell companies could provide local and long distance services.
B
The Smaller Telephone Company that resells services from the former Bell Companies.
C
A call originating in one LATA and terminating in another.
D
The Local Telephone company, like ATT that owns the Central Office
3) What is a CLEC?
A
The Local Telephone company, like ATT that owns the Central Office
B
A call originating in one LATA and terminating in the same LATA.
C
Defined geographic calling area where the now separate Bell companies could provide local and long distance services.
D
The Smaller Telephone Company that resells services from the former Bell Companies.
4) What is a LATA?
A
A device that converts an analog signal into a digital signal that can be easily manipulated.
B
The Local Telephone company, like ATT that owns the Central Office
C
Defined geographic calling area where the now separate Bell companies could provide local and long distance services.
D
The Smaller Telephone Company that resells services from the former Bell Companies.
5) What is an InterLATA call?
A
A call originating in one LATA and terminating in another.
B
A Local Call
C
A call originating in one LATA and terminating in the same LATA.
D
An Operator Assisted Call
6) What is an IntraLATA call?
A
A call originating in one LATA and terminating in another.
B
An Operator Assisted Call
C
A Local Call
D
A call originating in one LATA and terminating in the same LATA.
7) What Act required the regional Bell companies to open up their networks to outside competition?
A
The CLEC Act of 2005
B
The Telecommunications Act of 1996
C
The Cleanup Act
D
The EEOC Act
8) What is a PIC?
A
Another name for a Network Interface Device
B
A device that converts an analog signal into a digital signal that can be easily manipulated.
C
A Code that determines the Long Distance Carrier on a line.
D
A Local Telephone Provider
9) What is another name for a NID (Network Interface Device)?
A
IAD
B
Actelis
C
Demarc
D
CAT5
10) What is Resale?
A
None of these
B
Service where Birch purchases the Loop the Port from the ILEC at a greater discount and resells it at a greater profit. Th
C
Service where Birch purchases the Loop the Port from the ILEC at a greater discount and resells it at a greater profit. Th
D
Service where Birch purchases the Loop the Port from the ILEC at a slight discount and resells it at a slight profit. The
*select an answer for all questions
Check Results & Get Answers
Play Games with the Questions Above
Teachers: Create FREE classroom games with your questions
Click for more info!
©2007-2024
ReviewGameZone.com
|
About
|
Privacy
|
Contact
|
Terms
|
Site Map
WAIT! Find what you needed?
×
Still Looking for the Answers?
Have Another Question?
Play a Review Game with These Questions?
Want to Make Your Own Test Like This One?