Review Game Zone
Games
Test
Preview
Back
Match it!
Match it! Select the correct answer from the pull down...Good luck!
After learning that a customer is interested in a computer that can produce sophisticated graphics, what should be the salesperson’s next step?
Preinstalled software saves money.
Comparable features
Ask the customer to buy
Sizing up the customer
Reaching closure
Provides a quick reference to the salesperson about the product
Product and client
Suggesting a specific computer to the customer
Judy sold customers substitute computers for the iPad. What should she explain to the customers about the substitute computers?
Preinstalled software saves money.
Comparable features
Ask the customer to buy
Sizing up the customer
Reaching closure
Provides a quick reference to the salesperson about the product
Product and client
Suggesting a specific computer to the customer
What should a salesperson remember to do during the closing phase of the selling process?
Preinstalled software saves money.
Comparable features
Ask the customer to buy
Sizing up the customer
Reaching closure
Provides a quick reference to the salesperson about the product
Product and client
Suggesting a specific computer to the customer
The phase of the selling process that includes writing up the order is which action?
Preinstalled software saves money.
Comparable features
Ask the customer to buy
Sizing up the customer
Reaching closure
Provides a quick reference to the salesperson about the product
Product and client
Suggesting a specific computer to the customer
Which is a product benefit that a salesperson might point out to a customer who wants to buy a computer?
Preinstalled software saves money.
Comparable features
Ask the customer to buy
Sizing up the customer
Reaching closure
Provides a quick reference to the salesperson about the product
Product and client
Suggesting a specific computer to the customer
How does a feature-benefit chart help a salesperson?
Preinstalled software saves money.
Comparable features
Ask the customer to buy
Sizing up the customer
Reaching closure
Provides a quick reference to the salesperson about the product
Product and client
Suggesting a specific computer to the customer
Which is part of establishing relationships with customers?
Preinstalled software saves money.
Comparable features
Ask the customer to buy
Sizing up the customer
Reaching closure
Provides a quick reference to the salesperson about the product
Product and client
Suggesting a specific computer to the customer
By what will the emphasis put on each phase of the selling process vary most significantly?
Preinstalled software saves money.
Comparable features
Ask the customer to buy
Sizing up the customer
Reaching closure
Provides a quick reference to the salesperson about the product
Product and client
Suggesting a specific computer to the customer
Check it!
Match it!
Match it!