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Which is an example of an implied warranty?
Implied
Have thorough knowledge of the products
Making a brand promise
Requiring employees to respond to customer inquiries within 24 hours
To promote product safety
Making a brand promise
Training its employees
A customer buys a toaster and assumes it will toast bread.
One way a company can reinforce its image is by performing which action?
Implied
Have thorough knowledge of the products
Making a brand promise
Requiring employees to respond to customer inquiries within 24 hours
To promote product safety
Making a brand promise
Training its employees
A customer buys a toaster and assumes it will toast bread.
John communicates through all advertisements that his employees go through extensive training. What is John doing?
Implied
Have thorough knowledge of the products
Making a brand promise
Requiring employees to respond to customer inquiries within 24 hours
To promote product safety
Making a brand promise
Training its employees
A customer buys a toaster and assumes it will toast bread.
One way of reinforcing the company’s image through employee performance is by making sure employees accomplish which action?
Implied
Have thorough knowledge of the products
Making a brand promise
Requiring employees to respond to customer inquiries within 24 hours
To promote product safety
Making a brand promise
Training its employees
A customer buys a toaster and assumes it will toast bread.
When a business publicly pledges to provide all of its customers with quick, courteous service, what is it doing?
Implied
Have thorough knowledge of the products
Making a brand promise
Requiring employees to respond to customer inquiries within 24 hours
To promote product safety
Making a brand promise
Training its employees
A customer buys a toaster and assumes it will toast bread.
Which is a policy that the WNJ Company might implement to reinforce its image as an efficient and responsive business?
Implied
Have thorough knowledge of the products
Making a brand promise
Requiring employees to respond to customer inquiries within 24 hours
To promote product safety
Making a brand promise
Training its employees
A customer buys a toaster and assumes it will toast bread.
Why do many professional organizations develop standards for their members to follow?
Implied
Have thorough knowledge of the products
Making a brand promise
Requiring employees to respond to customer inquiries within 24 hours
To promote product safety
Making a brand promise
Training its employees
A customer buys a toaster and assumes it will toast bread.
Teri purchased a new car and expects for the entertainment system to work smoothly. Which warranty is Teri expecting to be fulfilled?
Implied
Have thorough knowledge of the products
Making a brand promise
Requiring employees to respond to customer inquiries within 24 hours
To promote product safety
Making a brand promise
Training its employees
A customer buys a toaster and assumes it will toast bread.
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