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True or False: One way of communicating non verbally is with facial expression.
True
True
True
True
6
True
False
False
True or False: Sally showed she was a good listener by repeating to John what he had just said.
True
True
True
True
6
True
False
False
True or False: An easy conversation only has little conflict
True
True
True
True
6
True
False
False
True or False: the difference between hearing and listening is that hearing is when you hear what the person says but do not take any of it in. Listening is when you acknowledge and comprehend what they say.
True
True
True
True
6
True
False
False
True or False: Making eye contact shows you are listening to the speaker.
True
True
True
True
6
True
False
False
Which step of the decision making process requires you to look at the outcomes and decide if you should go back to step one?
True
True
True
True
6
True
False
False
A difficult conversation usually involves conflict and negative emotion.
True
True
True
True
6
True
False
False
True or False: Slouching in your chair shows good listening skills.
True
True
True
True
6
True
False
False
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