NEW Marketing 2.01

Match it! Select the correct answer from the pull down...Good luck!

Using selling to satisfy customers' needs or desires should ensure that the salesperson and the business will both benefit over time from

What does a salesperson need to do to be successful in selling?

What is an effective follow-up activity that salespeople can use to provide good service and develop strong relationships with customers?

The basic, physical, or extended attributes of the product or purchase is

Which is a pre-sale opportunity for salespeople to provide customer service?

Joe is a salesperson who will sometimes forgo a sale in order to satisfy a customer's needs. Carol always attempts to close a sale at all costs. Who is likely to be the more successful salesperson?

Through sales, products are transferred to consumers who can then use them. This is an example of what role of selling?

George sold Sandy a new living room set. What should George do as an effective follow-up to provide good service and develop a strong relationship with her?