NEW Marketing 2.01

Match it! Select the correct answer from the pull down...Good luck!

What does a salesperson need to do to be successful in selling?

Using selling to satisfy customers' needs or desires should ensure that the salesperson and the business will both benefit over time from

Joe is a salesperson who will sometimes forgo a sale in order to satisfy a customer's needs. Carol always attempts to close a sale at all costs. Who is likely to be the more successful salesperson?

What is an effective follow-up activity that salespeople can use to provide good service and develop strong relationships with customers?

George sold Sandy a new living room set. What should George do as an effective follow-up to provide good service and develop a strong relationship with her?

Through sales, products are transferred to consumers who can then use them. This is an example of what role of selling?

What can salespeople do to maintain good relationships with existing customers?

Matching the characteristics of a product to a customer's needs and wants is