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Business Law 6.01: Sales And Consumer Law
Test Description: Sales and Consumer Law
Instructions: Answer all questions to get your test result.
1) Polly purchased a vacuum cleaner but was very displeased with the performance of the product. The first resource for Polly to get the complaint resolved is what?
A
Small claims court
B
Store’s customer service department
C
Consumer Product Safety Commission
D
Better Business Bureau
2) Rob’s Roofing replaced shingles on Meredith’s house. When the first hard rain and wind came, the house leaked. No one at Rob’s Roofing is returning Meredith’s calls. Who can Meredith contact to help her?
A
BBB
B
FTC
C
EEOC
D
CPSC
3) Larry purchased items from the flea market. Larry is always careful due to CAVEAT EMPTOR. What does this term mean?
A
Let the seller beware
B
Let the owner beware
C
Let the buyer beware
D
Let the shipper beware
4) ACE, Inc. sent goods f.o.b. to Tony. What does the shipment term f.o.b. mean?
A
Freight on board
B
Found on board
C
Future on board
D
Free on board
5) When a consumer complaint is not resolved, the last resort for a consumer to contact with the complaint is what?
A
Attorney to file a lawsuit
B
Appropriate regulatory agency
C
Dispute resolution organization
D
Small claims court
6) Tony received goods COD. What does the term COD mean in a sales contract?
A
Credit on delivery
B
Cash on delivery
C
Collect on delivery
D
Cease or desist
7) Shane bought a new car. Shane parked his old car with a FOR SALE sign in the driveway. What guarantees will come with purchase of the old car?
A
Full warranty
B
Magnuson- Moss warranty
C
Warranty of title
D
No warranty
8) What is the body of laws governing commercial transactions in the United States.
A
COD (Collect on Delivery)
B
BBB (Better Business Bureau)
C
FOB (Free on Board)
D
UCC (Uniform Commercial Code)
9) What do you call a contract that is so grossly unfair that the courts will refuse to enforce it.
A
Unconscionable Contract
B
Valid Contract
C
Proper Contract
D
Illegal Contract
10) What is the law that requires certain contracts to be in writing?
A
Statute of Frauds
B
The Contract Act
C
Statute of Limitations
D
Contract Policy
*select an answer for all questions
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